Erika Illiano, Managing Partner, says that in today’s high-stress work environment, leaders need to rethink how they deliver tough news. Transparency alone isn’t enough. Now, timing, tone and strategy matter more than ever.
Erika’s Tips for Communicating Tough News:
Don't overwhelm people with constant updates
Include communicators from the start
Let leaders do the talking
Share news when it is actually useful
Give people time to process
Be upfront about how communication will work
Read more about these tips on BambooHR's news site.